Delivery & Payment Mode
We deliver to homes and offices but not to P.O. Box address. Kindly note that our delivery schedule is subject to change when approaching public holidays. Items will be dispatched to you within 1-3 business days upon receiving your order in Singapore.
Pre-order Delivery Time
All our items are handmade products. Not all items are in stock at all times. As soon as your order is received, we will let you know when it will ship, however, if not in stock please allow up to four weeks for your items to be made and delivered. Should you require your order to be delivered by a specific date please contact us at email@example.com prior to placing your order and we will advise you on availability and the necessary time to complete and deliver to you.
Orders are shipped and delivered on business days during office hours (excluding Sunday and Public Holidays).
MON - FRI 10.00 a.m. - 5.45 p.m. ;
SATURDAY 10.00 a.m. - 3.00 p.m.
Please note that deliveries may be slightly delayed at times due to uncontrollable conditions like weather, traffic, etc. We seek your kindest understanding on this matter.
Saturday deliveries are only available on a first-come-first served basis.
After office hours delivery can be arranged, it may be subjected to additional charges depending on the location of delivery.
Delivery fee are weight base charge.
FREE DELIVERY WITHIN SINGAPORE ONLY
Overseas Shipping (Ordinary Mail AIR)
Destinations within South East Asia 4-6 working days, North Asia 6-8 working days, Australia 4-7 working days, USA 6-10 working days, United Kingdom 4-7 working days, rest of the world 7-14 working days
Secure payment gateway host by Red Dot Payment Pte Ltd ("RDP")
Currently, only Singapore DBS/POSB, UOB, OCBC and Citibank offer eNETS services. Upon successful transaction, you will receive acknowledgement pages from the selected bank.
Credit Card (Visa/MasterCard)
For transactions via credit card, fill in your details and confirm whether you are paying by Visa or MasterCard. You will then be required to input the One-Time Password (OTP) which will be sent to your mobile phone, or acquired through the OTP token.
Flexibility to pay in SGD or RMB.